Impartiality

We undertake the laboratory activities impartially.

Confidentiality

We keep confidential all information obtained from customers or created during the performance of laboratory activities, except as required by law or authorized by contractual arrangement to release confidential information;

Services to Customers

·       We provide our valued customers with accurate and timely analytical services in accordance with the quality system enshrined in this Laboratory Quality Manual

·       We ensure that the customers’ needs are reasonably met and satisfied within our quality system; 

Metrological Traceability

We have established and maintained metrological traceability of all measurement results.

Quality Control

We implement a stringent and comprehensive QA/QC program to ensure our analytical results are precise and acute with high level of confidence.